Privacy Notice

Who we are

What To Offer is a trading name of Ben Iveson, a sole trader. We are the controller of your personal data. Contact: hello@whattooffer.co.uk. Our full business details are on our business information page.

What we collect and why

Data	Why	Lawful basis
Name, email, phone (if given)	To take your order, deliver your report and answer questions	Performing our contract with you
The property you're interested in, your budget and your concerns	To tailor your report	Performing our contract with you
Payment confirmation (not card details)	To process payment and keep tax records	Contract; legal obligation
Marketing preferences	To send tips and offers, only if you opt in	Consent

This website does not use analytics or advertising cookies.

Who we share it with

Stripe, to take payment.
Our software providers, which include email, document storage and AI tools used to prepare reports, including Anthropic (Claude). They act on our instructions and only process what's needed to produce your report. We don't put your name or contact details into the report research where they aren't needed.
Cloudflare, which hosts this website and handles our email.
Authorities, if the law requires it.

We never sell your data or pass it to estate agents, brokers or anyone else for marketing.

Some providers may process data outside the UK. Where they do, we rely on safeguards recognised under UK law, such as the UK International Data Transfer Agreement or adequacy regulations.

How long we keep it

Order and payment records for 6 years, for tax purposes. Report files for 2 years, so we can answer questions or complaints. Marketing details until you unsubscribe.

Your rights

You can ask to see, correct or delete your data, to restrict or object to how we use it, to receive a copy in a portable format, and to withdraw consent at any time. Email hello@whattooffer.co.uk; we'll reply within one month.